National Grid Transmission

Helpful numbers:
National power cut phone line: 105
National gas emergency number: 0800 111 999

National Grid plays a vital role in connecting millions of people safely, reliably and efficiently to the energy they use. Our aim is to exceed the expectations of our customers, stakeholders and communities today and make possible the energy systems of tomorrow.

To do this we need to engage with all our stakeholders to find out from them what they think about us, how we can improve the service that we provide and how we can work better together.

Our Transmission Talking Networks website helps us to engage with you, our stakeholders, and to collect your feedback. We will endeavour to act on what you tell us and keep you informed on our progress.

Talking Networks focuses on three areas:

  • Working with you – what to expect when working with us, including ongoing engagement activities
  • How we’re doing – here you’ll find reports on how we’re performing
  • Having your say – we welcome your views on our ongoing consultations, or perhaps you have some generic feedback on our performance

Have your say

Email us